Privacy & Ethics

When you submit a ticket, our AI system analyzes the content to provide category classification, sentiment detection, and suggested solutions. This processing is done to improve response time and accuracy. No sensitive personal data (like passwords or payment info) is stored in the AI training models.

We collect your email and name to provide support updates via email. We use industry-standard encryption to protect your data. Your email is never shared with third-party advertisers.

You have the right to view your ticket history and request data deletion at any time. Our system is designed with transparency to show you exactly how the AI classified your request.